How to Remove (Chrome/Firefox)

I wrote this article to help you remove This removal guide is working for all Windows versions. has been categorized as a malicious ransomware which is capable of entering your computer without your knowledge or permission. Most often, enters the system bundled with other freeware, due to the fact that most computer users do not pay any attention while going through its installation process. So, if you suddenly see a pop-up stating: “Your personal files are encrypted”, it is certain that your PC has been infected by ransomware.

Once installed on your computer, encrypts all of your files and you cannot access them until you pay the ransom required by the application. In case you refuse to pay, your files remain encrypted. If you pay up, you are supposed to receive the necessary information which will help you to decrypt your files. However, this is not the way actually works. In fact, even if you pay the required ransom, your files will probably stay encrypted. For that reason, you’d better not waste your money and remove from your PC as soon as possible. uses various, but well-known methods to infiltrate your computer. Most often, the ramnsomware infects your system bundled with freeware and deceives you to approve its installation. This usually happens during the setup process of new software on your PC, because you don’t read the terms and conditions provided by the setup wizard of the program. In this case, you simply agree to everything and let the adware into the system without even realizing it. Thus, you should be very careful every time when you install new software on your virtual machine.
Still, there are some other ways for to infect your computer. These include hiding behind spam email attachments, corrupted links and websites, or just posing as a bogus system or a program update.

The Virus

Once the ransomware infects your PC, it encrypts all the files on the system, starting with your photos, all the way up to music, videos and documents. One the encryption is completed, a pop-up message is displayed which informs you about the conditions of releasing your files.

The pop-up states that if you don’t pay the ransom you are asked for, your files will remain decrypted. This message is the only thing that you can see on your monitor, but if you restart the machine, your icons will show up again and the notification will disappear. Unfortunately, your files will remain encrypted.

In case you decide to pay the ransom, required by, the best thing that could happen in this situation, is you to be given the decryption key which will restore your files. However, there is a another possibility for you – to lose all the files stored on your PC. In any case, no matter what happens, you must delete from your virtual machine the moment you notice its presence there.

Security experts advise computer users to delete ransomware from the system with the help of an automatic AV tool. Despite the fact that the infection can be removed manually, this would require users to have sufficient knowledge about virus removal. While the use of an automatic malware detection tool will remove not only ransomware, but all the malicious files the program has created on the system. Apart from the fact that this will save you plenty of time, the risk of deleting essential system file during the removal process will be eliminated. Removal

Method 1: Restore your encrypted files using ShadowExplorer
Usually, deletes all shadow copies, stored in your computer. Luckily, the ransomware is not always able to delete the shadow copies. So your first try should be restoring the original files from shadow copies.

  1. Download ShadowExplorer from this link:
  2. Install ShadowExplorer
  3. Open ShadowExplorer and select C: drive on the left panelshadowexplorer
  4. Choose at least a month ago date from the date field
  5. Navigate to the folder with encrypted files
  6. Right-click on the encrypted file
  7. Select “Export” and choose a destination for the original file

Method 2: Restore your encrypted files by using System Restore

  1. Go to Start –> All programs –> Accessories –> System tools –> System restore
  2. Click “Nextsystem restore
  3. Choose a restore point, at least a month ago
  4. Click “Next
  5. Choose Disk C: (should be selected by default)
  6. Click “Next“. Wait for a few minutes and the restore should be done.

Method 3: Restore your files using File Recovery Software
If none of the above method works, you should try to recover encrypted files by using File Recovery Software. Since first makes a copy of the original file, then encrypts it and deletes the original one, you can successfully restore the original, using a File Recovery Software. Here are a few free File Recovery Software programs:

  1. Recuva
  2. Puran File Recovery
  3. Disk Drill
  4. Glary Undelete

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