Remove “Yahoo Customer Reward Program” Scam (Chrome/Edge/Firefox) | Updated

I wrote this article to help you remove “Yahoo Customer Reward Program”. This “Yahoo Customer Reward Program” removal guide works for Chrome, Firefox and Internet Explorer.

If you see the “Yahoo Customer Reward Program” pop-up message on your screen, don’t be quick to celebrate. A new adware lurks around and is looking for new victims. This fake message is proof that you have malware on your hands. It will do nothing for your benefit. Its presence will bring you only headaches. It will turn your browser into an ad-displaying tool.

Every step you take on the web, you will get attacked by various pop-ups, banners, in-text ads and all sort of adverts in the firm of exclusive deals and offers, special coupons and sales, blinking messages, fake updates, etc. The main goal is to generate pay-per-click or pay-per-view income. This will prove to be an easy task, since this malicious parasite is able to monitor your web activity, as well as obtain any browsing data like your surfing history, habits and search queries. That’s why the displayed advertisements will be specifically targeted to look more appealing to the user.

Adware is often found to hide behind spam email messages, email attachments and executable files, as well as bundled software, fake update requests, etc. We recommend our readers to make sure they get their software updates from official and reliable sources only. If you see a random pop-up that urges you to follow a suspicious link in order to complete an important update – don’t do as it says!

More often than not, such shady pop-ups are actually infected with malware and by clicking on them you will infect your computer. Another thing we strongly advise every user to do, is to always select Advanced or Custom mode in the Setup Wizard. This will allow you to easily opt out of any unwanted software that you deem suspicious, or that you never wanted to download in the first place.

Adware might not be considered to be a real virus, since it only infects browsers, not the computer system itself. That, however, doesn’t mean that it’s harmless. The threat is still there. Hiding behind the generated advertisement content. The user is one click away from falling into a malicious trap, set by hackers. By clicking on such bogus ads or pop-ups, you risk letting viruses on your computer system like worms, Trojans or even ransomware!

You never know what threat you might stumble on. It would be very easy for hackers to obtain private data such as but not limited to passwords, IP addresses, bank accounts, credit card numbers, Login ID, etc. Cyber criminals might choose to share such information with other third-parties for profit.

If you want to regain control over your browser and return to a secure web experience, you need to remove this malicious parasite from your computer as soon as possible, before it is too late. We can help you in this task. All you have to do is follow our detailed instructions below.

“Yahoo Customer Reward Program” Removal

STEP-1 Before starting the real removal process, you must reboot in Safe Mode. If you are familiar with this task, skip the instructions below and proceed to Step 2. If you do not know how to do it, here is how to reboot in Safe mode:

For Windows 98, XP, Millenium and 7:
Reboot your computer. When the first screen of information appears, start repeatedly pressing F8 key. Then choose Safe Mode With Networking from the options.
Safe Mode with Networking
For Windows 8/8.1
Click the Start button, next click Control Panel —> System and Security —> Administrative Tools —> System Configuration.‌
Windows 8 Safe Mode with Network
Check the Safe Boot option and click OK. Click Restart when asked.
For Windows 10
Open the Start menu and click or tap on the Power button.
win10 safemode 1
While keeping the Shift key pressed, click or tap on Restart.
win10 safemode 2

STEP-2Here are the steps you must follow to permanently remove from the browser:

Remove From Mozilla Firefox:

Open Firefox, click on top-right corner , click Add-ons, hit Extensions next.
firefox extensions
Look for suspicious or unknown extensions, remove them all.

Remove From Chrome:

Open Chrome, click chrome menu icon at the top-right corner —>More Tools —> Extensions. There, identify the malware and select chrome-trash-icon(Remove).
chrome extensions

Remove From Internet Explorer:
Open IE, then click IE gear icon on the top-right corner —> Manage Add-ons.
ie gear
Find the malicious add-on. Remove it by pressing Disable.


Right click on the browser’s shortcut, then click Properties. Remove everything after the .exe” in the Target box.

ff shortcut


Open Control Panel by holding the Win Key and R together. Write appwiz.cpl in the field, then click OK.


Here, find any program you had no intention to install and uninstall it.


Run the Task Manager by right clicking on the Taskbar and choosing Start Task Manager.

task manager

Look carefully at the file names and descriptions of the running processes. If you find any suspicious one, search on Google for its name, or contact me directly to identify it. If you find a malware process, right-click on it and choose End task.


Open MS Config by holding the Win Key and R together. Type msconfig and hit Enter.


Go to the Startup tab and Uncheck entries that have “Unknown” as Manufacturer.

Still cannot remove “Yahoo Customer Reward Program” from your browser? Please, leave a comment below, describing what steps you performed. I will answer promptly.

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