How to Remove Virus (Chrome/Edge/Firefox) | Updated

I wrote this article to help you remove This removal guide works for Chrome, Firefox and Internet Explorer.

If you see the page and the “Congratulations User! You have been selected today to receive a FREE iPhone X, PlayStation 4 or Samsung Galaxy S6! Please click ok to claim your prize before we giveaway to anyone else!” pop-up, do not get excited. No, you did not win anything. The site is a scam. It only appears because your machine is no longer infection-free. It harbors a nasty browser hijacker and it is the one that causes the shady page and misleading ad to appear.

The crooks use the site to trick their victims into revealing personal information. It is a bait. Don’t bite! Once you press OK and “claim your prize”, you will be asked to fill in a form. Do not do that, no matter what. Do not write your name, address, age, and most importantly, do not disclose any financial credentials. The hackers are after your money. One way or another, they will find a way to get it. Either with blackmail or with theft, they will do it. So, do not make their job easier by giving away private information. Close the page ASAP and start looking for the real problem, aka the hijacker.

As we said, you have a hijacker in your system which means that the scan will not be the only one. On the contrary. The longer the hijacker stays, the worse your predicament will get. Your browsing experience turns into a nightmare. You are not able to surf the web normally anymore. Every time you go online, you get interrupted. You either see scams like the above-mentioned one as you get redirected to dodgy sites or you get bombarded with ads or both. This is the hijacker`s doing. It will not leave you alone and things will keep on worsening as time passes.

The Virus

The pest takes complete control of your previously reliable browsers and your opinion is no longer relevant. You see what the hijacker wants you to see. It ruins your online activities and makes you avoid using your PC. Not only that, though. The infection also causes your machine to underperform. You will notice that your PC lags, crashes and freezes more often. Some of your programs may fail to load. Even your Internet connection may become unstable all of a sudden. But nothing beats the privacy risk you are exposed to.

The nasty pest spies on you and tries to steal sensitive information only to then hand it over to the cybercriminals behind it. Do not let this happen. Delete the hijacker ASAP. Do not forget you are dealing with hackers and there is no outcome which you will be satisfied with. Except when the hijacker is gone. So, remove it. Find where it is hiding and delete it on the spot. To do so manually, follow our removal guide at the end of this article. Do not procrastinate. The pest uses every second to cause you damage. Get rid of it ASAP.

How did the hijacker enter? Needless to say, it didn’t appear out of the blue. The pest tricked you into allowing it to enter. Yes, it cannot get in without your approval and that’s why it turns to tricks like corrupted pages, freeware, spam emails, fake updates, unverified torrents, malicious third-party ads, etc. If you are distracted, any of these methods will do. If you pay attention, though, neither of them will succeed. Keep that in mind next time you go online.

Be careful what you click on and what you agree to. Stay away from shady sites and download your app from reliable sources only. Always do your due diligence. It is always easier to prevent a parasite from entering that to deal with it once it is already in. Uninstall

STEP-1 Before starting the real removal process, you must reboot in Safe Mode. If you are familiar with this task, skip the instructions below and proceed to Step 2. If you do not know how to do it, here is how to reboot in Safe mode:

For Windows 98, XP, Millenium and 7:
Reboot your computer. When the first screen of information appears, start repeatedly pressing F8 key. Then choose Safe Mode With Networking from the options.
Safe Mode with Networking
For Windows 8/8.1
Click the Start button, next click Control Panel —> System and Security —> Administrative Tools —> System Configuration.‌
Windows 8 Safe Mode with Network
Check the Safe Boot option and click OK. Click Restart when asked.
For Windows 10
Open the Start menu and click or tap on the Power button.
win10 safemode 1
While keeping the Shift key pressed, click or tap on Restart.
win10 safemode 2

STEP-2Here are the steps you must follow to permanently remove from the browser:

Remove From Mozilla Firefox:

Open Firefox, click on top-right corner , click Add-ons, hit Extensions next.
firefox extensions
Look for suspicious or unknown extensions, remove them all.

Remove From Chrome:

Open Chrome, click chrome menu icon at the top-right corner —>More Tools —> Extensions. There, identify the malware and select chrome-trash-icon(Remove).
chrome extensions

Remove From Internet Explorer:
Open IE, then click IE gear icon on the top-right corner —> Manage Add-ons.
ie gear
Find the malicious add-on. Remove it by pressing Disable.


Right click on the browser’s shortcut, then click Properties. Remove everything after the .exe” in the Target box.

ff shortcut


Open Control Panel by holding the Win Key and R together. Write appwiz.cpl in the field, then click OK.


Here, find any program you had no intention to install and uninstall it.


Run the Task Manager by right clicking on the Taskbar and choosing Start Task Manager.

task manager

Look carefully at the file names and descriptions of the running processes. If you find any suspicious one, search on Google for its name, or contact me directly to identify it. If you find a malware process, right-click on it and choose End task.


Open MS Config by holding the Win Key and R together. Type msconfig and hit Enter.


Go in the Startup tab and Uncheck entries that have “Unknown” as Manufacturer.

Still can not remove from your browser? Please, leave a comment below, describing what steps you performed. I will answer promptly.

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