This page contains detailed instructions how to remove Ransom32 virus. Ransom32 removal process is not a one-click action, so please, be patient and follow the guide below.
‘Ransomware as a Service’ or (RaaS) is a ransomware-trojan know as Ransom32. Simple put, ransomware infects a system (see how below) and encrypts files with an unbreakable code. The virus first instals itself in a Temporary Files folder and then attempts to make a connection to the server that it’s controlled from. After this, it begins to encrypt files. When this is complete, it will notify the victim and present the deal: the victim is offered the key to decrypt their files for a payment of Bitcoin, paid via TOR (the Dark Web). This price increases with failure to pay. If it appears anywhere on your horizon, delete Ransom32 at the earliest opportunity. The behavior of this cryptoware extortion is similar to most ransomware though there are some differences – this virus is the first ransomware written in Javascript which means it can be adapted to run on Mac and Linux operating systems as well as Windows. It also requires less processor power to execute, making it less obvious to detect. Also, this cross-system operation is important as the malware is being marketed as a service for ‘affiliates’ to download from a TOR ‘site and operate. All that is required is a Bitcoin address for payment – the affiliate then pays 25% of collected ransom money to the program’s developers. Before this, some ransomware programs have been offered for sale on TOR as stand alone purchases, though this ‘franchising’ takes this dark industry to another level. The franchisee even has control to alter terms and conditions (ransom price, time limits, &c) of the malware. To date there is no key for this malware encryption so if it shows, immediately remove Ransom32.
How Ransom32 can enter a system
What is the same as other ransomeware-trojan infections are the several methods for delivery. The most widely reported for Ransom32 so far is via infected e-mail. These may appear to be from an official source such as a bank or tax authority, with an attachment for you to scrutinize (often with the indication that it is financially beneficial to you in some way). Once this is opened, the trojan is charging around your system preparing its dirty work. Another popular method of distribution is concealment in bundles of freeware and the infection occurs on download. Visits to dubious ‘sites (or legitimate ‘sites that have been compromised) allow EK (exploitation kits) to find any system vulnerabilities and drop a trojan while you visit (using an outdated browser will add to this risk). Fake pop-ups and adverts for popular freeware updates like Java or Adobe can also deliver an infection if clicked-on. Less common, though still to be considered is the old-fashioned manual hack though Remote Desktop Protocol (RDP) or open network. Avoiding Ransom32 is straightforward – uninstalling Ransom32 is a real pain in the processor that could cost critical data loss and time.
What I can do if infected by Ransom32
If you find this malware on your system, the the more you use it the further the encryption process proceeds and rectifying the situation becomes more complex. Some less efficient security software will not detect Ransom32, especially if it has not been fully updated. There are some visible signs that can indicate the trojan in your system: if your system processes (and the display) freeze for a second or two at random moments; if the system appears to slow or performs erratically; if you experience increased pop-ups/unsolicited adverts or receive unasked for plug-ins downloading independently. If you experience such things, immediately disconnect wired and wireless internet connections and any network share connections. First check your files and make sure they have their usual extensions, then back them up on an external drive or USB Flash. Either introduce a quality anti-virus program that is familiar with this virus and remove it automatically, or follow the instructions below to manually eliminate Ransom32 from your system. If files have been encrypted, then it’s worth using the restore settings to try to recover back-up files (R-Studio or Photorec can be used). A System Restore can also be tried and if this is not successful, then the last chance is the shadow volume copy that can be accessed using tools such as Shadow Explorer.
How to Decrypt Ransom32 Encrypted Files
Method 1: Restore your files encrypted by Ransom32 using ShadowExplorer
Usually, Ransom32 deletes all shadow copies, stored in your computer. Luckily, the ransomware is not always able to delete the shadow copies. So your first try should be restoring the original files from shadow copies.
- Download ShadowExplorer from this link: http://www.shadowexplorer.com/downloads.html.
- Install ShadowExplorer
- Open ShadowExplorer and select C: drive on the left panel
- Choose at least a month ago date from the date field
- Navigate to the folder with encrypted files
- Right-click on the encrypted file
- Select “Export” and choose a destination for the original file
Method 2: Restore your encrypted files by using System Restore
- Go to Start –> All programs –> Accessories –> System tools –> System restore
- Click “Next“
- Choose a restore point, at least a month ago
- Click “Next“
- Choose Disk C: (should be selected by default)
- Click “Next“. Wait for a few minutes and the restore should be done.
Method 3: Restore your files encrypted by Ransom32 ransomware using File Recovery Software
If none of the above method works, you should try to recover encrypted files by using File Recovery Software. Since Ransom32 first makes a copy of the original file, then encrypts it and deletes the original one, you can successfully restore the original, using a File Recovery Software. Here are a few free File Recovery Software programs:
Preventing Ransom32 from installing on your computer
- Install advanced anti-virus/malware protection and detection with regular updates;
- Update your browser. Ensure the settings provide maximum threat warning;
- Always use Advance/Custom download options;
- Don’t open dubious files/e-mails/pop-ups offers;
- Secure – or disable – RDP;
- Secure networks for access only to Authenticated Users;
- Research Software Restriction Policies. They block executable files from running when located in specific paths (for instructions see the Microsoft website);
- Perform a back-up regularly and copy all personal files to external drives/cloud/.
So, good practice and protection are the key and this is underpinned by advance detection: software that can identify threats before they can enter your system. Use the latest, comprehensively updated software to keep you up to speed with changes in the malware market!
