How to Remove “Microsoft Technical Department” Virus | Updated


I wrote this article to help you remove “Microsoft Technical Department” Virus. This “Microsoft Technical Department” Virus removal guide works for all Windows versions.

Do you see warning messages and alerts on your screen all the time? If so, we are sorry to tell you that your machine is no longer infection-free. You are probably dealing with a potentially unwanted program. In this case, the program is “Microsoft Technical Department”. It is created by hackers with the single purpose of involving you in a tech support scam and tricking you into giving money. Our advice is to remain calm and finish reading this article. It provides information about the PUP as well as instructions for removing it from your machine. You have to act fast, though. PUPs may not be as dangerous as ransomware or Trojans, but your situation could worsen really quickly if you hesitate. After all, no parasite should be underestimated or tolerated.

“Microsoft Technical Department” floods you with ads. But not any ads. Warning messages and alerts which are trying to convince you that your computer is infected with numerous threats. Also, the ads state that you need to call the 877-804-5390 number for immediate “professional” assistance. All of this is a lie. Your computer is just fine, aside from this malicious PUP. It is the only infection you need to worry about. All the warning you see are trying only to scare you and make you think your PC is brimming with infections. If you panic, you will be more willing to do anything you are told by the people who answer the phone.

By the way, these people are scammers, trying to get to your money. They are not technicians and they cannot help you. Not that there is anything to help you with. As we said, the PUP you are stuck with is relatively easy to tackle. However, the crooks will try to convince you to purchase some fake anti-virus program and pay for different not-needed services. Don’t fall into that trap. You don’t need to pay to have this infection removed. All you have to do is follow our removal guide below. Once you get rid of the PUP, the annoying alerts which appear all the time on your screen will disappear. That’s why we said that you should remain calm. Hackers want you to panic and think that your computer is in grave danger. But it is not. Once you remove the PUP forcing these disturbing messages on your, you can get back to enjoying surfing the web normally. Do it now. The sooner it is gone, the better.

How did the PUP enter? One of the most commonly used methods is called freeware bundling. In other words, hackers attach malware to another program and you do the rest by not paying attention when installing this program. Keeping your PC clean requires time and vigilance. If you tend to rush the installation process, skip steps and blindly agree to anything, you need to change your habits. Instead, take the time to read what you are agreeing to. Opt for the Custom settings instead of the Basic ones. They allow you to see all extra apps that are about to enter your machine. Deselect them all. More often than not they are malicious and if you truly needed them, you would have downloaded them by now. Once you deselect them, you can still install the program you originally wanted. Do you see how a little extra attention could save you tons of trouble? And not only when it comes to bundles, but in general. Be more vigilant. Crooks need your negligence. Don’t provide it.

“Microsoft Technical Department” Virus Uninstall

STEP-1 Run the Task Manager by right clicking on the Taskbar and choosing Start Task Manager.

task manager

Look carefully at the file names and descriptions of the running processes. If you find any suspicious one, search on Google for its name, or contact me directly to identify it. If you find a malware process, right-click on it and choose End task.


Open Control Panel by holding the Win Key and R together. Write appwiz.cpl in the field, then click OK.


Here, find any program you had no intention to install and uninstall it.


Open MS Config by holding the Win Key and R together. Type msconfig and hit Enter.


Go in the Startup tab and Uncheck entries that have “Unknown” as Manufacturer.

Still can not remove “Microsoft Technical Department” Virus from your computer? Please, leave a comment below, describing what steps you performed. I will answer promptly.

Daniel Stoyanov
Daniel Stoyanov has a Master's degree in Computer Science from the Technical University of Sofia, Bulgaria. He is also a Microsoft Certified Professional. Daniel provides top cyber security news with in-depth coverage of malware, vulnerabilities, PC and Network security, online safety.If you have any questions feel free to ask him right now.


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